︎


Author: Mariame Kaba

What does the conflict have to tell us?


It is hard to listen in a conflict. We have the tendency to rehearse what we are going to say in our minds while the other person is talking. Instead, really listen. Ask questions with the intent to understand. Here are some questions to help discover what is driving a conflict and what positive transformation might be possible from within the tangle.

  1. What is your understanding of the situation?
  2. What is most important to you in this situation
  3. Why is that important?
  4. What do you think a good outcome might look like?
  5. What are the obstacles to reaching that outcome?
  6. What would you like to see happen now?
  7. Why is that important to you?